Shipping policy

Thanks so much for stopping by Mina The Goat Brown! We are thrilled to have you here. We know how excited you are to receive your order, so we have designed our shipping process to be simple, fast, and completely stress-free.

Shipping Within the U.S.

To keep our service consistent and reliable, we currently ship exclusively to addresses within the United States.

Free Shipping for Everyone

We believe you should only pay for the products you love. That’s why we offer Free Standard Shipping on all orders placed within the U.S. There are no minimum spend requirements and no hidden fees—just free shipping on everything, every time you shop with us.

When to Expect Your Package

  • Order Processing: Once you place an order, our team needs about 1–3 business days to pick, pack, and prepare it for its journey. Please keep in mind that we don't process or ship orders on weekends or U.S. federal holidays.

  • Transit Time: After your package leaves our doors, it typically takes 3–7 business days to reach your address. While we always aim for speedy delivery, please keep in mind that carriers occasionally face delays that are outside of our control.

Tracking Your Journey

As soon as your order ships, we will send a confirmation email to the address you provided during checkout. It will include your tracking number so you can keep an eye on your package. Please allow up to 24 hours for the tracking information to update in the system.

A Quick Note on Addresses

Before you finish your checkout, please double-check your shipping information to make sure everything is accurate. We want to ensure your order arrives safely, but Mina The Goat Brown cannot be held responsible for packages that go missing or are returned due to an incorrect address provided at checkout.

Let’s Connect

If you have any questions or just want an update on your package, we are here to help! Feel free to reach out:

  • Trade Name: Mina The Goat Brown

  • Email: gockelraudales@gmail.com

  • Phone: 904-485-0519

  • Business Address: Mina The Goat Brown, 138 Sweet Lemon Ln, Jacksonville, FL 32065, United States